Live ETA tracking

Say goodbye to “What’s your ETA?”

Uber-style live tracking for local businesses. A text, a live map, and an ETA your customers can trust.

Messages now

Atlantic Towing
Bob is on the way — about 8 min. Watch him live: omw.live/t/x7k2

Heading to you

You’re next, Jen

8 min away

Bob is on the way now.

C
Bob M.Flatbed · TWG-21
I’m with the carKeys are inside
Why live tracking?

Fewer calls. Calmer customers.

Less busywork to keep you on track

Every “Where are you?” call pulls you off a job, and on busy days they never stop. With a live link in their pocket, customers just look — so you stay on the work that pays.

Waiting, without the worry

Being 20 minutes late doesn’t stress your customers. Not knowing does. omw.live turns the most stressful part of the job into the part they brag about.

Proof on every job

Arrival and departure are stamped by GPS the second they happen, with photos. When someone disputes a charge or a no-show, you send the receipt.

How it works

Your driver’s phone does the tracking. We do the texting.

See the arrival page your customers will get

The simplest, most affordable customer-arrival experience for small service businesses.

Main brand color
Accent color
ATAtlantic Towing

Heading to you

You’re next, Jen

8 min away

Bob is on the way now.

One text, no sign-up. Msg & data rates may apply. Reply STOP to opt out. Rather not? Open it here

See the other side:Dispatcher dashboardWhat your driver seesThe texts you get

1

You add the job.

Your customer’s name, address and phone number. That’s it. On the day, they get a text with a live link to follow their stop on your route.

2

The truck leaves.

Your driver’s phone does the tracking through the omw.live app: real GPS, accurate to the street. Geofences around your yard and every stop send the texts on their own when the truck leaves and pulls up. Nobody taps a button.

3

They watch. You work.

A live map, a heads-up at ten minutes, a text when the truck pulls in, and a receipt when it leaves. Your customer is never left guessing.

Dispatching that runs itself

The texts send themselves. To your customer, and to you.

Your customer hears from you at every step through automated text notifications. You hear about every arrival and departure. And your drivers start the day with a live route: every stop in order, one tap to navigate.

Texts you typed manually to customers: 0Calls to your drivers to check on progress: 0
Your customer’s phone
AT
Atlantic Towing
Auto · job bookedHi Jen, it’s Atlantic Towing. You’re booked for today between 1 and 3 PM. We’ll text you when Bob is on his way: omw.live/t/x7k2
Auto · you’re the next stopYou’re next! Bob is on the way — about 18 min.
Car’s in the driveway, keys are under the mat
Auto · 10 min awayBob is 10 minutes out. Look for a white flatbed, plate TWG-21.
Auto · truck arrivedBob just pulled up. 1:42 PM.
Auto · job doneAll done at 2:05 PM. Thanks, Jen! Got 10 seconds for a review? omw.live/r8
Your phone
omw
omw.live dispatch
Auto · job booked📋 #4812 Jen Alvarez · Boca Raton booked for today, 1–3 pm. Confirmation sent.
Auto · truck left the yard🛻 Flatbed TWG-21 left for #4812 Jen Alvarez · Boca Raton (window 1–3 pm). ETA 1:40 pm.
Auto · customer replied💬 Jen (#4812): “Keys are under the mat.” Sent to Bob.
Auto · truck arrived🚚 Flatbed TWG-21 arrived at #4812 Jen Alvarez · Boca Raton at 1:42 pm.
Auto · truck left🏁 Crew left #4812 Jen Alvarez · Boca Raton at 2:05 pm after 23 min (est 30, −7). Reply DONE 4812 to mark it complete.
DONE 4812
Auto · job closed✅ #4812 complete. Receipt and 3 photos saved. Review request goes to Jen in 30 min.

Heading to you

Palms on the way, Maria

25 min away

Luis and the install crew just left Boynton Beach.

Your window1 – 3 PMOn time

On the truck

🌴3 × Royal Palm · 14 ft
🌴1 × Foxtail Palm · by the pool
Real customer success story · Dino’s Palms

A local crew with a big-brand welcome.

Dino’s Palms plants palm trees across South Florida with a handful of trucks. On install day, every customer gets a page in Dino’s own green — the crew, the truck, the exact palms on board, and a live countdown to their driveway. It’s the moment customers start telling the neighbors.

Their brand, start to finish

Dino’s logo, Dino’s green and Dino’s phone number on every text and every screen. omw.live stays out of the way.

The office knows first

Every arrival and departure lands on the owner’s phone the moment it happens: “🚚 Isuzu arrived at #23180 · Boca Raton at 2:38 pm.” Nobody calls the crew.

Jobs close with one word

When the crew pulls away, the owner gets time on site against the estimate — “37 min (est 60, −23)” — and replies DONE to close it, photos already filed.

“Great service, the live tracker was very helpful.”
Nic C. · Dino’s Palms customer · 5-star review

A real customer review of omw.live, used by Dino’s Palms. Your branding is one setting away.

Who it’s for

Built for every business that drives to its customers.

  • Appliance delivery & install
  • Furniture & mattress delivery
  • Towing
  • Roadside assistance
  • Movers
  • Cleaning
  • Field service
  • Maintenance & repair
  • Mobile tire & auto glass
  • Blinds & shutters
  • Water treatment
  • Party & event rentals
  • Home medical equipment
  • Holiday lighting
  • Landscaping & nurseries
  • Local delivery
What you get

Everything in one simple link.

Tracks itself

The GPS on your driver’s phone takes over when the truck leaves. No buttons to press, and tracking switches off after the job.

Windows, then minutes

Promise a window like 1–3 PM. Once the truck is on its way, customers see the exact minute, and a heads-up if the window moves.

Proof on every job

Arrival, departure, time on site and photos, saved the second they happen.

Your name and colors

Every tracking link in your logo and colors. On Pro, every text comes from your own number too.

Customers can answer back

One tap tells your crew where the side gate is, or asks for a new time. It lands on the job, not in another inbox.

Your driver’s day on one screen

Today’s stops in order, with one tap to navigate, call or text. Works right in the phone’s browser.

Pricing

Free to start. Pay when it saves you time.

Every plan keeps your customers in the loop for you. Higher plans put more of your business in front of them.

Every new account starts with 14 days of Pro, free. No card needed.

Compare what each plan puts in front of your customer
Showing Texts
Free
Try it on your own jobs
$0
1 driver, forever
What your customer gets
omwomw.liveShared omw.live number

omw: Jen, Bob from Atlantic Towing is on the way, about 8 min out. Live map: omw.live/t/x7k2

Includes:
  • Up to 50 jobs a month
  • A live tracking link for every job
  • The on-the-way text, sent for you
  • Proof of every job: photos and arrival times
  • omw.live look and “Powered by omw.live”
Start free
Standard
Every update, sent for you
$29/driver/mo
Per active driver
What your customer gets
omwomw.liveShared omw.live number

omw: Hi Jen! Atlantic Towing is booked for today, 1–3 PM. Track your driver live here: omw.live/t/x7k2

omw for Atlantic Towing: Bob is about 10 min away in the white flatbed, TWG-21.

omw: All done, Jen! Thanks for choosing Atlantic Towing. Receipt: omw.live/t/x7k2

Everything in Free, plus:
  • Unlimited jobs and drivers
  • Every update: booked, on the way, 10 min out, done with receipt
  • Your logo and colors on the tracking page
  • Routes with multiple stops
  • 300 texts per driver a month included
Start Standard
Your name on every text
Pro
Every update, from your own number
$49/driver/mo
Per active driver
What your customer gets
ATAtlantic TowingYour local number

Atlantic Towing: Bob is about 10 min away in the white flatbed, TWG-21.

Keys are under the mat!

Atlantic Towing: Jen, if Bob did a great job, a quick review helps us a lot: g.page/r/atlantic

Everything in Standard, plus:
  • Texts come from your own local number, under your name
  • Customers reply to your number, like any text from you
  • A review request after every job
  • No “Powered by omw.live”
  • 500 texts per driver a month included
Start Pro
Run my day
Early access
A dispatcher you text
$600/mo+
All your drivers
What you text
omwomw dispatchPlans every route, every day

Move Jen to 3 and give Mike’s tow to Carlos

Done. Jen has a new 3–5 PM window and got a text. Carlos picks up Mike at 1:30.

Everything in Pro, plus:
  • Plans and optimizes every driver’s route, every day
  • Handles live changes and keeps customers updated
  • Works with your phone system (VoIP)
  • Your own web address: yourcompany.com instead of omw.live
Talk to us

300 texts covers about 60 jobs with every update; 500 covers about 100. Extra texts are 4¢ each. On Pro we register your number with the carriers for you, which takes about two weeks; your texts go out from omw.live until it’s approved. No contracts, cancel anytime.

FAQ

Questions owners ask

Does my customer need an app?

Nope. They get a text with a link that opens like a web page. Nothing to download, no account.

Can’t I just text them myself?

You already do, and every “on my way” is a minute off the job and the first thing forgotten on a busy day. omw.live sends every text for you, from where the truck actually is.

My software already has tracking.

Keep your software. Most bury tracking three menus deep and charge per user, so it never gets switched on. omw.live is just the link, works next to what you use, and is free for one driver.

Why not share my location with Find My?

Nobody wants to share a personal phone with a stranger, and it never turns off. omw.live shares one trip, under your company’s name, and switches itself off when the job is done.

Is my driver tracked all the time?

No. Only while they’re heading to a job or working it, and only that customer can see it.

How long does setup take?

About ten minutes. Add your drivers’ phone numbers, add a job, and the first text goes out on its own.

Make tomorrow the day the “Where are you?” calls stop.

Free for one driver. Ten minutes to set up. Your customers will notice on the first job.

Try it free